How long does it take to get a response?
We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please include "URGENT" in your email subject line. Weekend messages are responded to on the next business day.
Do you offer technical support for your calculators?
Yes, we provide free technical support for all our calculators. If you encounter any issues with calculations, display problems, or compatibility issues, please contact us with details about your device, browser, and the specific calculator you're using.
Can I suggest a new calculator or feature?
Absolutely! We welcome feature requests and suggestions for new calculators. We review all suggestions weekly and consider them for future development. Please use the "Feature Request" option in the contact form or email us directly.
Do you offer custom calculator development for businesses?
We primarily focus on our free public calculators, but we do consider custom development projects for businesses. Please contact us with your requirements, and we'll discuss potential collaboration opportunities.
Can I report a bug or calculation error?
Yes, please report any bugs or calculation errors immediately. Use the "Report a Bug" option in the contact form and provide as much detail as possible: the calculator name, inputs you used, expected result, and actual result. We prioritize bug fixes.